Struggling to Pay Your Rent? We're Here to Help

We understand that financial difficulties can happen, and we’re committed to supporting you. But it’s important to know the consequences of falling behind on rent payments.

If you miss rent payments or break an agreement to clear arrears, we may need to take further action.

If you’re struggling to pay your rent, please contact us as soon as possible at 01628 543101. We can help you find a solution and support you through the process.

What to Do If You Can’t Pay Your Rent

1️⃣ Talk to Us – Contact our Income Officers at income@housingsolutions.co.uk. They can offer guidance and help you find a way forward.
2️⃣ Get Financial Advice – Visit our Managing Your Money page here for support on budgeting, debt advice, and financial planning.
3️⃣ Maximise Your Income – Our Welfare & Benefits Team can help you check if you’re receiving all the financial support you’re entitled to. Contact them here.

We’re Here to Support You

Ignoring rent arrears can lead to eviction. If payments aren’t made, we will contact you to try and help. However, if no action is taken, a formal Notice may be served on your tenancy, and we may begin court proceedings.

You have the power to stop this by working with us.

Additional Help & Advice

If you're struggling, there are other organisations that can offer free support and guidance. See our list for expert advice on debt management and financial assistance.

The sooner you reach out, the more options we have to help. Don’t wait—get in touch today.