You Said – We Did
Fire Safety Policy
Residents Response - A lot of residents either do not know or do not understand what they need to do when they set off their smoke alarms. They need to answer Forest Care when the call, to stop the fire engines from coming out. I am not sure that they realise the can answer it from anywhere in their flat.
Housing Solutions Response - Thank you for the feedback, we will provide support to our Sheltered Housing officer so they can support the residents in these properties.- The information is shared with all sheltered scheme residents at their regular 6 weekly residents meeting. If they require any further information their Housing Officer has designated days that they can meet with them and provide updates.
H&S Policy
Resident Response - I have read the HSE policy and totally agree with it. Health and safety is very important and I believe that all employees and even volunteers should be made aware of all safety issues etc
Housing Solutions Response - Corrected on final draft
Resident Response - I was surprised at how far I had to read before coming across the words ‘risk assessment’. This should be the foundation of any H and S document or strategy.
Housing Solutions Response - Thank you for your feedback — it's a valuable observation. While risk assessments are covered in detail later in the policy, we agree it would be helpful to reference them earlier to highlight their importance. This can be included in the next review