What is a stock condition survey?
A ‘Stock Condition Survey’ is an inspection of the outside and outside of your home. These help us to assess the age and condition of each building element, so we can plan possible future improvements. We undretake these surveys to comply with the Government’s ‘Decent Home Standard’. It helps ensure all homes are safe and maintained to the decent standard.
What will we be checking?
External - the roof, rainwater goods, walls, windows, doors, fences and paths
Internal - kitchen, bathroom, heating system, electrics and insulation.
We will also make a note of the general structure of the property (both internal and external) and any communal areas.
The survey takes around 30 minutes for a flat and up to 60 minutes for a house. Ideally, we will need access to all rooms in your home, and some photos will be taken during the survey but not of your personal possessions.
This survey does not collect information on any outstanding repairs to your home. If you need to report a repair, please do this in the normal way via the customer portal.
When will my home be surveyed?
We aim to inspect as many of our properties as possible on a 3-year rolling programme.
What do I do now?
You do not need to do anything, as this is a visual inspection there is no need for you to move any furniture or belongings before the survey takes place. You will receive a letter from our stock condition surveyor to inform you of the dates they will be in your area and ask that you get in contact to make an appointment.
What happens after the survey?
When your property is due for renewal work, we will write to you to inform you of the upcoming improvements and their timescale.