We are pleased to let our residents know that a number of our properties may be eligible to receive free energy efficiency improvement work funded by Eon.


Warmfront, an independent organisation will be carrying out non-intrusive surveys from the street at night using thermal imaging cameras.   The surveys will be undertaken between 6pm to 10pm by Warmfront staff (they wear branded clothing and vehicles). They will look at front elevations and use thermal imaging cameras to indicate missing or inadequate cavity wall insulation.  

The surveys of our entire stock should take around 6 weeks to complete.  Once this is done Warmfront will analyse survey results in accordance with the British Board Agreement (BBA) and EPC and send any proposals for works to Housing Solutions. If Warmfront identify homes that would benefit from energy efficiency improvements, Housing Solutions will be in touch directly with you. When we contact you, we will provide an explanation of the proposed works, including time scales and processes. We will also share examples of the materials that will be used. You will be provided with an informative energy pack including light bulbs and energy advice.

We can confirm that the majority of the work will be undertaken from the outside including removal of defective cavity insulation so these improvements will should not impact on you or require any kind of upheaval.   

If you have any questions, please do not hesitate to contact us via our website, webchat or contact centre.


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