You will have recently received a rent review letter, which you may have further questions about. Please have a look at the  FAQ's below for guidance.

  • Affordable rent breakdown

    For residents who pay affordable rent, there is one figure on the letter which is for your rent and service charges inclusive. There will be no breakdown of the service charge.

  • Building insurance costs

    Insurance costs have increased steadily up until April 2025 where we successfully tendered out the insurance resulting in a price reduction.  There have been some steep price hikes over the years with eth key drivers being:

    • Climate change and extreme weather (flooding, storms) continue to push claims higher.
    • Construction and material costs remain elevated, though less volatile than in 2024.
    • Current claim history

    We expect a further increase in 2026/27 although a more moderate one compared to the hikes prior to 2025.

     

  • Fire safety works

    Residents of shared ownership or leasehold will most likely see a contribution towards fire safety. This is your contribution towards ensuring your building remains safe from fire.

     

If you have any further queries please contact us using the below form and we will be happy to help.

Contact Us

For general enquiries please email contact@housingsolutions.co.uk