• Our Policy

    Domestic Abuse Policy

  • Domestic Abuse

    Domestic abuse is when someone aged 16 or over hurts, controls, threatens or bullies a partner, ex-partner or family member. It can happen once or many times, and it doesn’t matter what gender or sexuality the people involved are.

    Domestic abuse can happen to anyone—no matter their age, gender, background, or situation. We’re here to make sure that every resident who asks for help gets a kind, private, and effective response.

  • What does Domestic Abuse include?
    • Physical abuse
    • Psychological and emotional abuse
    • Coercive control
    • Financial and economic abuse
    • Sexual abuse
    • Tech abuse – i.e. constantly checking someone’s location or messages
    • Honour-based abuse i.e. violence committed to protect the perceived honour of a family or community
    • Female genital mutilation (FGM)
    • Disability abuse
  • What We Can Do

    We will support residents experiencing abuse and empower them to make their own decisions and make informed choices. We will:

    • Make contact within one working day of a concern being reported to us.
    • With consent, complete a risk assessment with the resident.
    • Work with the resident to agree how we will investigate their case and an action plan.
    • Signpost to the right support.
    • Agree how often we can stay in touch and agree a safe place to meet.
    • Where it is practicable for the resident to remain in their home, every effort will be made to provide additional security.
    • Work with the local authority to source temporary accommodation if necessary. 
  • Your Safety Comes First

    We understand that leaving an abusive situation can be incredibly difficult. People often face things like money worries, losing their home, and emotional pain. That’s why we take a kind and thoughtful approach, putting your dignity first. We’ll support you by, helping you understand your options and get the help you need.

  • How to Reach Us

    If you are in immediate danger, call 999.

    For confidential support from Housing Solutions:

  • Our office is a designated safe space

    This means anyone affected by domestic abuse can come here to get support, information, and help in a safe and private environment. You’ll be treated with kindness and respect, and we’ll do everything we can to help you feel safe

  • Other contacts

    You can also contact: