We are here to help you!

The welfare benefit system is very complicated and recent welfare reform can make it even more difficult and confusing.  The Financial Inclusion Team offer free impartial advice and assistance with all aspects of welfare benefits.  Our aim is to ensure that our customers are not missing out on their entitlement to benefits.

Our Financial Inclusion Team can:

  • Carry out benefit checks
  • Maximise your income through benefit take-up
  • Assist with completion of benefit forms
  • Make benefit applications on-line
  • Help to dispute a benefit decision if you do not agree with it
  • Advise you on the benefit changes and how they may affect you

Contact us for an appointment on 0800 876 6060 and we will arrange to visit you at your home or in the office at a time that is convenient to you.