The welfare benefit system is very complicated and recent reforms can appear to make it even more difficult and confusing. Housing Solutions Welfare and Support Team offer free impartial advice and are here to assist with all aspects of benefits. They also offer Universal Credit advice and help our customers to sustain their tenancy. We are here to help you! Meet our helpful Welfare and Support Team in our recent video
Welfare Benefits Officer – Rose Dent
Rose deals with all benefit related queries and will assist with making any benefit application, check benefit entitlement and help dispute any benefit decisions if necessary.
Universal Credit Officer – Hadikah Chaudhri
Hadikah assists customers with any Universal Credit queries from setting up an email account, making the online application to attending Job Centre appointments with customers if needed.
Starter Tenancy Officer – Stacey Yarrow
Stacey’s role is to support customers on starter tenancies, carrying out home visits within the first year and offering any support required to help sustain tenancies.
Our aim is to ensure that our customers are not missing out on their entitlement to benefits. Contact us and we can;
- Carry out benefit checks
- Maximise your income through benefit take-up
- Assist with completion of benefit forms
- Make benefit applications on-line
- Help to dispute a benefit decision if you do not agree with it
- Advise you on the benefit changes and how they may affect you
To arrange a confidential appointment please complete the form below. We will be happy to arrange to visit you at your home or you can meet with us at our offices, at a time that is convenient to you.
Links to helpful Benefits Calculators