Sheltered Housing

Sheltered Housing can offer people who are over 55 the best of both worlds. It allows them to live with independence, privacy and security but with peace of mind that help is on hand 24 hours a day, every day of the year.

Housing Solutions has 8 sheltered schemes providing accommodation for over 200 people. Our schemes are not residential or nursing homes, all customers have their own apartment with their own front door and can come and go as they wish. All customers in sheltered housing have their own tenancy agreement.

Incentives for moving

If you are already a tenant of Housing Solutions and live in a property that it too big for your needs you may be able to get a cash incentive to help you downsize. Also, moving to a smaller property can reduce your household bills. Call 0800 876 6060 for more details.


Sheltered Housing Team

Each scheme is covered by the Sheltered Housing Team who contact all customers daily, if they require. If customers have any questions or problems the Sheltered Housing Team is there to help.

Help 24 hours a day, 7 days a week

All apartments are connected by an intercom system to a call centre, providing cover around the clock for residents if they have an emergency.

Repairs Service

We have our own in-house maintenance team who will carry out any repairs needed. Emergency repair cover is provided around the clock every day of the year. The Sheltered Housing Manager can report repairs on behalf of tenants.


All our sheltered schemes have the following communal facilities:

  • Communal lounge where tenants can socialise if they wish
  • Communal kitchen
  • Laundry room
  • Garden
  • Within walking distance from a bus service, Maidenhead Town Centre or a local shop.

Many of our sheltered schemes have:

  • En-suite guest rooms where visiting friends and family can stay in comfort for a small fee.
  • Buggy charging room which mobility scooters must be kept in or in the customer’s apartment.
  • A communal room with special facilities for visiting hairdressers.
  • Social events such as, coffee mornings, coach trips, game and quizzes, reminiscent days, and barbeques in the summer.

New suggestions are always welcome and all customers are welcome to take part.

Applying for sheltered housing

You can apply for sheltered accommodation by joining the Royal Borough of Windsor and Maidenhead’s housing waiting list, contact 01628 683685 for details. We also have our own waiting list which people who own their homes can also join. For more information please contact our Lettings Team on 0800 876 6060.

If you would like to find out more about a particular scheme please contact us on 0800 876 6060 for more details. Or if you would like to view a scheme we can arrange an appointment to show you around.

Sheltered Housing: