If you live alone and are being discharged form hospital, we have a service you can call on 24 hours a day if you need emergency help while you are recovering.

The Monitoring Centre for our Lifeline service offers a Responder Service for customers who are being discharged from hospital. This service requires a key safe installed outside your home.

When you press your Lifeline pendant for assistance the Responder Team will assess your situation to confirm if you need help and come out to you. They can either help to lift you, if you have fallen or they can arrange for your GP or the emergency services to attend if required. The Responder Service Team are CRB Checked, First Aid and Lifting Cushion Trained.

The service is  available to answer your emergency calls for up to six weeks after you have been discharged from hospital, with an option to extend for an additional two weeks.

For more information about our Lifeline Hospital Discharge Package and how it can provide you with peace of mind when you are recovering at home please call 01628 545000 or email homeassistance@housingsolutions.co.uk