Electricity is a major cause of accidental fires in UK homes – over 20,000 each year

As your landlord, we are required by law to ensure your home’s electrical installation and wiring are safe when you move in and that they are in a safe condition throughout your tenancy.  We test and inspect all the homes we manage (and any communal areas) at least once every five years.  We also test and inspect properties before re-letting them to new tenants.

In response to the developing situation with the Coronavirus (COVID-19) outbreak we are continually reviewing service provision to keep our staff and residents safe and limit the spread of the infection.  To ensure the ongoing safety of you and your family we have been instructed by the Government and the Regulator of Social Housing to ensure we continue to carry out gas, electrical and fire safety compliance work in your home.

As a result, our Maintenance Staff have been officially designated as key workers meaning that the job they do is essential during the COVID-19 crisis. It is important that we protect the health and safety of our employees while carrying out our statutory obligation to keep you safe in your home.

I am, therefore, asking all residents to allow Housing Solutions access to your home to carry out essential works and that we both agree to the following simple guidelines: -

Housing Solutions will:                                    

  1. Call to check that the appointment can still go ahead
  2. Wash our hands with soap and water
  3. Put on Personal Protective Equipment (PPE) before entering the property              
  4. Respect the 2 meters social distancing    
  5. At no time eat or drink in your home
  6. Only remove PPE when we have left

You will:

  1. Once you receive a notification that we need to check your electrical installation and wiring, call us to make a suitable appointment
  2. Inform us if you are self isolating or have Covid -19 symptoms
  3. When our operative attends the appointment, open windows and ventilate the room he is working in
  4. Respect the 2 meters social distancing
  5. Sit in another room whilst we are carrying out the checks

Reporting a problem

You must inform us of any electrical problems as soon as they occur and we will arrange for an electrician to come to your home.

Never carry out electrical repairs yourself.

How to keep you and your home safe

  • Make sure you know where your fuse box is, so you can turn the mains switch off in an emergency
  • Never overload sockets or plug adaptors into other adaptors
  • Clean lint/dust filters on tumble dryers after every cycle
  • Don’t leave white goods on whilst you are not in the home or overnight
  • Some plugs can get hot, allow space for them to have air movement
  • Don’t leave phones, tablets and laptops on charge under or on top of bedding or clothes.
  • Always ensure any replacement adaptors and electrical items have the correct CE markings/Kite mark.
  • Maintain any electrical items you bring into your home
  • Check visible leads, cables and plugs are in good condition and replace if necessary
  • Check light fittings are not visibly damaged and in good condition; contact us if you think they need repairing or replacing
  • Never store combustible materials near the fuse box or the electricity meter
  • Never store anything on top of a microwave
  • Never run cables under carpets or rugs
  • Never take mains-powered electrical items into the bathroom
  • Always switch off electrical items when you are not using them.

Visit Electrical Safety First for more help and advice, which includes an online socket calculator to check your sockets are safe and a Visual Checks App to help you ensure your home is electrically safe.