Whenever we carry out major repairs or improvements to your home we will:

  • Provide ample notice of major repairs and improvements, which affect your home and consult and involve you during every stage of the work;
  • Appoint a designated contact officer as a single point of contact during major works to your home;
  • Provide a range of choices in styles and designs when carrying out improvements;
  • Measure satisfaction of the standard of our work.