I need help with
I need help with registration
To register for a My Housing Solutions Account you will need:
- Tenancy Reference Number - you must be a named person on the tenancy to register;
- Date of Birth;
- A valid email address.
Please fill in all the required information in the 'register' fields. Once completed, click 'next step'.
Please complete the second step of registration by completing your email address, password and contact number. Please note that passwords must be 8 characters long with at least 1 capital and 1 number. Once all the fields are complete click 'complete registration'.
You will now receive an email to confirm, to verify your registration please follow the instructions in the email. If you do not receive an email within a few minutes please check your spam and junk folders.
You are now ready to log-in to your portal account! Please go to the log-in page and fill in the email and password you created.
If you're having difficulty why not chat to one of our advisors using our live chat function.
I've forgotten my password
If you've forgotten your username or password, click the link called "forgotten username or password" follow the instructions on the screen and we will send you an email to reset your password.
How do I make a payment
How do I book a repair?
Payment Thank You
Thank you for your payment, you can now close this pop-up and carry on using the app!
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Welcome to the My Housing Solutions Portal
Here are a few tips on how to get the most out of your Housing Solutions Portal.
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1Navigation
You can find all of the menu options here in the side bar. You can use the side bar using your mouse, by scrolling or the up and down arrows.
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2Need Help?
If you need help whilst using the Portal you can find help information and tips here.
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3Profile button
Here you will find your profile details and where to sign out of the portal. within your profile you can update you contact numbers and email address.
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4View Start Guide
You can re-view this start guide at any time but clicking here.
I need help with
I need help with registration
To register for a My Housing Solutions Account you will need:
- Tenancy Reference Number - you must be a named person on the tenancy to register;
- Date of Birth;
- A valid email address.
Please fill in all the required information in the 'register' fields. Once completed, click 'next step'.
Please complete the second step of registration by completing your email address, password and contact number. Please note that passwords must be 8 characters long with at least 1 capital and 1 number. Once all the fields are complete click 'complete registration'.
You will now receive an email to confirm, to verify your registration please follow the instructions in the email. If you do not receive an email within a few minutes please check your spam and junk folders.
You are now ready to log-in to your portal account! Please go to the log-in page and fill in the email and password you created.
If you're having difficulty why not chat to one of our advisors using our live chat function.
I've forgotten my password
If you've forgotten your username or password, click the link called "forgotten username or password" follow the instructions on the screen and we will send you an email to reset your password.