Housing Solutions are excited to be part of the HACT UK Housing Data Standards for Resident Feedback and Complaints Project. The standardisation to this important data format, ensures a common framework between our sister associations to ensure a unified approach to collating and analysing data. The findings from this data will help us refine and improve our service further so that we can ensure that our offerings are relevant to our residents true needs and aspirations.
Housing Solutions are thrilled to join over 50 leading housing associations and institutions, including L&Q, Hyde, Riverside, Home Group, Yorkshire Housing and Housemark in this valuable endeavour.
This important decision is aligned with our Core Purpose Statement namely in ‘meeting local affordable housing need by creating quality homes and delivering valued services’ and ensuring a positive resident experience.