Today (15th October) is the start of Get Online Week. Get Online Week is the UK's biggest digital inclusion campaign. We will be using the week to push our current digital services as well as basic IT training.

We will have be promoting all of our activities across our social media channels through out the week so head over to: https://www.facebook.com/Housing.Solutions.UK/

We will also be doing a number of Facebook Lives through out the week including our Customer Social Housing Green Paper Meeting on Thursday night.

If you log in and use the customer portal this week you will be automatically entered into a prize draw to win an Amazon Echo Dot. Full T's & C's* can be found below.

On Wednesday 17th October we will be hosting a Webchat Wednesday - all customers who contact us via our online webchat service on this day will be entered into a prize draw to win a Netflix gift card. Full T's & C's** below.

 

 

 

 

*Online Amazon Echo Dot Terms and Conditions:

  1. To be eligible for the prize draw entrants must meet the following criteria: The entrant must (a) have signed up to / logged into their account and/or logged any routine repairs or made a rent payment via their online account between 00:01am on 15 October 2018 and 1.00pm on Friday 19 October 2018 (b) be a Housing Solutions resident. (c) be over 18 years old at the time of signing up. (d) the winner must not be in arrears on their rent account at the time of the prize draw. In the event of the first winner being in arrears Housing Solutions has the rights to pick another winner (until a winner is selected that is not in arrears)
  2. Entries after 1.00pm on Friday 19 October 2018 will not be included in the prize draw.
  3. The winner will be picked at random from all eligible entries and will be notified by email or telephone by 4.45pm on Friday 19 October 2018.
  4. The winners name will be advertised in/on the Housing solutions website, Facebook page, Streets Ahead.
  5. The prize is an Amazon Echo Dot (2nd Gen) – Smart Speaker with Alexa – Black rrp £49.99
  6. The prize can either be collected by the winner or a registered member of the winning household from our Crown Square Offices or will be delivered by one of the Housing Solutions Team. Whichever way the prize is received the winner will be asked to sign for the prize.
  7. The prize is in no way exchangeable for cash or an alternative.
  8. Housing Solutions accepts no long term care for the product. Any manufacturing faults have to be reported to Amazon. Housing Solutions will not pay for maintenance or repair the prize.
  9. Housing Solutions reserves the rights to end this competition at any time.
  10. One entry per tenant.

** Webchat Netflix Gift Card Terms and Conditions:

  1. To be eligible for the prize draw entrants must meet the following criteria: The entrant must have a conversation via our webchat facility on the Housing Solutions between 10:01am on 17 October 2018 and 5.15pm on 17th October 2018 (b) be a Housing Solutions resident. (c) be over 18 years old at the time of signing up. (d) the winner must not be in arrears on their rent account at the time of the prize draw. In the event of the first winner being in arrears Housing Solutions has the rights to pick another winner (until a winner is selected that is not in arrears)
  2. Webchat conversations after 5.15pm on Wednesday 17 October 2018 will not be included in the prize draw.
  3. The winner will be picked at random from all eligible entries and will be notified by email or telephone by 4.45pm on Friday 19 October 2018.
  4. The winners name will be advertised in/on the Housing solutions website, Facebook page, Streets Ahead.
  5. The prize is an Netflix Gift Card rrp £15
  6. The prize can either be collected by the winner or a registered member of the winning household from our Crown Square Offices or will be delivered by one of the Housing Solutions Team. Whichever way the prize is received the winner will be asked to sign for the prize.
  7. The prize is in no way exchangeable for cash or an alternative.
  8. Housing Solutions reserves the rights to end this competition at any time.
  9. One entry per webchat.

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