Rent covers the cost of the dwelling.  You will be sent rent statements every three months. You can log into your rent account online or download our app to check it.

Service charges are extra services that Housing Solutions provide. For example, in communal areas in blocks of flats we may provide a cleaning service or gardening. 

Rent and service charges are charged weekly and should be paid in advance. It is your responsibility to pay your rent and service charge

If you are entitled to Housing Benefit you should make an immediate application to your local council. If you need help with completing the Housing benefit form our Welfare and Support Team can help.  Please complete the form below and they will contact you to make a 1-to-1 appointment. 

It is your responsibility to apply for Housing Benefit. Any Housing Benefit / Universal Credit you receive must be used to pay your rent.