Our dedicated Grounds Maintenance and Caretaking Team are responsible for ensuring your communal areas are kept up to a high standard, and maintaining all communal areas are in a good condition.  There are a couple of things you can do to ensure your caretaker can look after the communal area around your home. These include:

  • Picking up after your dog - the team cannot mow or strim the grass where there is dog mess as this can be a Health and Safety risk. We really need customers to pick up after their pets, or let us know which pets are causing the problem;
  • Throw litter in the bin - it makes our job harder and takes us a lot longer if we have to pick up a large amount of litter from communal areas before we can start the communal work. We have a specific amount of time at each site, and if we have to spend half of that time picking up litter we will have to leave other areas until we return;
  • Annually check your trees – please notify us regarding dangerous, dead or obstructing trees or branches.