We own, manage and maintain more than 7,500 homes. We offer affordable homes to rent, shared ownership schemes, market rent properties, key worker housing and specialist accommodation for older people and people who need support and care to live within the community. All our homes are backed up by a range of housing services, including our own professional team of trades staff who provide a comprehensive repairs and maintenance service.
Our work as a social housing provider is supported by profits from our growing commercial activities. We have recently launched a new six year strategic plan. This focuses on two objectives – achieving happy customers and building more homes. Our first objective is to take steps to ensure that our customers are happy with their homes and the services we provide. Over the next six years we will focus on delivering the services that are the top priorities for our customers. Our second objective is to maximise the number of new homes we build, to help improve the shortage of social housing locally
We see ourselves as more than just a landlord. We are active members of the local community, and we aim to make a real difference to the lives of our customers.
We have developed a series of initiatives dedicated to that goal. These include our award-winning Strive Business Start-up programme which is helping our customers and local people get back into work; Our investment in improving the energy efficiency of our homes, which is helping customers cut their fuel bills; And the work of our Financial Inclusion Team which is helping to improve living standards for hundreds of customers who are struggling financially.