By Direct Debit
If you have a bank or building society account you can pay monthly or weekly by Direct Debit. We offer a £50 incentive to any customer who makes payment for rent by Direct Debit.You will need to complete the Direct Debit form and return it to us. Once set up, a schedule of payments will be sent to you to confirm the dates that rent will be taken from your account.
Please complete the form from the PDF below, or call 0800 876 6060 for a copy to be sent to you.
Please ensure there is enough money in your bank or building society account for payment of rent via Direct Debit. If not, your bank may charge you and we may take action to bring your tenancy to an end.
Allpay on-line
Once registered, you are able to pay your rent from your mobile phone anytime, anywhere, using your Allpay payment card and your debit card.
To register, complete the form online at https://allpayments.net/textpay/logon.aspx. To pay by text, just text 'pay' and key in 'rent' then the amount you wish to pay e.g. 50.00 (do not use the £ sign), followed by the last 4 digits of your debit card and press send. You will then receive a confirmation text message.
At Post Offices and Pay Point Zones
You can pay by cash, cheque or debit card at any post office using your Rent Payment Card. Your rent account will automatically be credited with your payment in 1-2 working days .You can also pay at any Pay Point Outlet in the High Street using your Rent Payment Card where you see this sign. Please keep all receipts for rent payments in a safe place, as proof of payment will be required if there is a query on your rent account. If you require a card or a replacement card please telephone our Customer Contact Centre on 0800 876 6060.
By post (cheques only)
If you pay by post you should send your cheque, payable to Housing Solutions, with your name, property address and rent account number on the back of the cheque. Please do not send cash in the post for security reasons. Please send your cheque to:
Housing Solutions, Crown House, Crown Square, Waldeck Road, Maidenhead SL6 8BY
At our offices
You can pay your rent at our offices at:
Crown House, Crown Square, Waldeck Road, Maidenhead SL6 8BY
Our Cash Office opening times are:
Monday 8.45am to 4.45pm
Tuesday 8.45am to 4.45pm
Wednesday 10am to 4.45pm
Thursday 8.45am to 4.45pm
Friday 8.45am to 4.15pm
By debit or credit card
You can pay your rent over the telephone using a debit or credit card. Please call 0800 876 6060 and have the details of your card and rent account number ready. We accept Switch, Mastercard, Maestro, Visa and JCB. You can also make card payments in person at out offices in Maidenhead. You will need to know your card chip and pin number to make payments at our office.
By internet banking
To pay via Internet banking - payments should be made to:
Nat West Head Office Collection Account
Sort Code 57-68-05
Account Number 00000000
Payments must include your 12-digit tenancy account number as a reference.
Allpay Online
You can pay via Allpay online. Log on to www.allpayments.net and enter your tenancy reference number/ You will need to have your debit or credit card to enter all the details.